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ARDEX UK - Project references by project category

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by Project Category
ARDEX UK - Project references by product group

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References
by Product
Group

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ARDEX 2008

One of the reasons ARDEX UK is the leading manufacturer of high performance tiling and flooring products is because we keep in touch with our customers. The feedback obtained is crucial to the development and improvement of our services and products.

Please complete and submit the form below, every entry will receive a free ARDEX pen!
* indicates a required field.

Your time is much appreciated - Thank You!

ARDEX UK will ensure that any details supplied remain confidential.

Name: *
Job title:
Company name:
Address 1: *
Address 2:
Address 3:
Post/zip code: *
Country:
Telephone:
Fax:
e-mail: *
Web site:
Product Quality Please rate the following 1=poor, 5=excellent
Product meets requirements:
1 2 3 4 5
Product performs to specification:
1 2 3 4 5
Product ease of use:
1 2 3 4 5
Product ease of application:
1 2 3 4 5
Product reliability:
1 2 3 4 5
Distributor Service Please rate the following 1=poor, 5=excellent
On time delivery:
1 2 3 4 5
Effective solution of problems:
1 2 3 4 5
Provides dedicated support:
1 2 3 4 5
Speed and efficiency of supply:
1 2 3 4 5
Distributor Relationship Please rate the following 1=poor, 5=excellent
Distributor understands business:
1 2 3 4 5
Distributor easy to work with:
1 2 3 4 5
Distributor contact responsiveness:
1 2 3 4 5

 
How satisfied are you with the overall level of support provided by your distributor?
1 2 3 4 5
Your Comments  
Are you loyal to one particular brand of product? If so, which?
If yes to question above, are there any particular reasons?
How do you become aware of new products on the market? e.g. exhibitions, industry publications, distributor communication, etc.
Which industry publications do you subscribe to and read?
How does your distributor communicate with you? e.g. mailshots, newsletters, telesales, etc.
What would you like the distributor to do to improve the level of service to you?
Please add any other comments: